Refund Policy

 

Returns & Refunds Policy

 

At Organic Blends, we aim to provide a smooth and satisfying shopping experience. If you need to return or exchange a product, please review the policy below:

 

Return & Exchange Eligibility

  • Customers may request a return or exchange within 7 days of receiving their order.
  • Any requests made after the 7-day period will not be accepted.
  • To qualify, the product must be:
    • Unused and unopened
    • In its original packaging and condition

We reserve the right to reject any return that does not meet these conditions.

 

Damaged or Faulty Orders

If your parcel arrives damaged, defective, or tampered with, please contact us immediately upon delivery through our helpline, email, or social media platforms.

To process your request, you must:

  • Provide your order number
  • Share clear images or videos of the issue
  • Keep the security flyer and original receipt intact for verification

Once verified, we will either:

  • Send a replacement product, or
  • Issue a full refund, depending on your preference and product availability

 

Important Notes

  • Claims for damaged items must be reported as soon as possible after delivery
  • Organic Blends holds the right to verify all claims before approving a refund or exchange
  • Requests without proper proof may not be processed